Pre-DealsPre-Deals Terms and Conditions
Published: 2 October 2026. Effective date: 2 October 2026.
1. Who we are and these terms Pre-Deals is operated by Pre-Deals(GB) Ltd, 318 Old Street, London EC1V 9DR (Pre-Deals, we, us). Contact: cs@pre-deals.com. These terms govern your account, requests, custom-deal participation and use of our marketplace services. Read them together with the applicable deal terms and Privacy Policy. Mandatory legal rights prevail over inconsistent wording. Specific deal terms apply to that deal but cannot remove mandatory rights.
You must actively accept these terms before creating an account or using account-based services. Before making a paid commitment, you must also accept the specific deal terms shown at checkout. Merely visiting the site is not recorded as express acceptance. You can read our legal notices and contact us about your rights without accepting an account contract.
2. Eligibility and accounts You must be at least 18 to enter a paid commitment. If acting for a business, municipality or other organisation, you must have authority to bind it and complete any required procurement approvals. Give accurate contact and delivery information, complete required verification, keep credentials confidential and promptly report suspected unauthorised access. Email and phone verification confirms access to those contacts; it is not a guarantee of identity or creditworthiness.
You must not impersonate others, submit fraudulent requests, misuse verification systems, interfere with the service or use the marketplace for unlawful transactions. We may restrict activity where reasonably necessary to investigate misuse or protect users, explaining the reason where lawful and practicable. Restrictions do not automatically cancel your refund or other legal rights.
3. Requests and custom deals Submitting a request expresses demand; it does not by itself create a purchase obligation or guarantee that a product or service will become available. Requests require administrator approval before publication. After approval, published request changes are managed by administrators; contact us to propose a correction.
All Pre-Deals offers are custom deals negotiated with suppliers. A deal may be tailored in price, quality, quantity, specification, delivery arrangements or other commercial terms. Pre-Deals does not describe these offers as bulk deals. We may bring compatible requests together and seek a supplier offer tailored to the agreed requirements. A displayed target, potential saving or indicative price is not a guaranteed outcome. Review the final specification, seller, price, quantity, payment schedule and delivery terms before committing. The purchase order becomes legally binding when Pre-Deals has received the full amount payable for that order, as shown at checkout. A deposit alone does not make the purchase order binding; the platform terms and the disclosed arrangements governing that deposit still apply.
4. Seller identity and contract formation The supplier identified for each deal is the legal seller. Pre-Deals aggregates demand, negotiates supplier offers and facilitates purchases as a marketplace intermediary in return for disclosed fees. Your purchase contract is with that supplier; your platform-services contract is with Pre-Deals. Before payment, checkout must identify the supplier's legal name and contact details and explain Pre-Deals' role, including any arrangement for collecting payment on the supplier's behalf. Pre-Deals collects buyer payments on the supplier's behalf and processes failed-deal refunds. Post-delivery return and refund requests go first to the seller, with Pre-Deals able to administer approved refunds and intervene under the procedure below. The supplier must authorise this arrangement under its agreement with Pre-Deals. The purchase contract with the identified supplier becomes legally binding when Pre-Deals receives the full amount payable for the order, including any disclosed buyer fee and delivery charge. Pre-Deals will send an order confirmation recording the payment and applicable deal terms. A payment authorisation, pending transfer or deposit alone is not full payment.
No paid deal may be offered without those disclosures. The supplier is responsible for its obligations as the seller, including fulfilment and applicable cancellation, quality and refund obligations. Pre-Deals may act as your main support contact and help administer orders, complaints and refunds under the disclosed arrangements. We remain responsible for our own contractual and statutory obligations.
5. Prices, fees and payments Before commitment, we will display the price, applicable taxes, buyer fee, delivery charges, any other mandatory charge, the total payable and the amount due immediately. If a charge cannot reasonably be calculated in advance, its calculation method must be disclosed. Retail comparisons must describe a comparable product or service and their basis; savings estimates are not guarantees.
The deal may offer a deposit or full upfront payment. The amount or percentage, remaining balance, due date or triggering event, target quantity, deal deadline and consequences of a failed target must be shown before payment. A 20% deposit applies only where expressly offered; it is not a universal rule. Any option to pay more must clearly show the revised immediate payment and balance.
Buyer fee is disclosed before payment. Seller fee is governed by the supplier agreement. Neither is imposed retrospectively. Use only the payment method and verified payment instructions supplied through our official service. A payment remains pending until receipt is confirmed; retain your reference. No insurance or safeguarding arrangement is implied unless it is expressly established and disclosed.
If a balance is overdue, we will contact you and give a reasonable opportunity to resolve it before cancellation or another remedy permitted by the deal and law. We will not take an undisclosed payment or impose an undisclosed penalty.
6. Deal success, failure and changes Deal terms must state how success is determined, when suppliers may proceed and when delivery is expected. If the deal fails or cannot proceed, the buyer is entitled to the full amount of all payments collected for that deal, including any deposit, buyer fee and delivery charge. Pre-Deals will process a full refund. Alternatively, the buyer may expressly choose to retain that full amount as credit in their Pre-Deals account for future purchases. Account credit is optional and is not imposed in place of a refund. Supplier approval is not required for either option. Pre-Deals will explain the outcome and expected refund timing and comply with applicable legal deadlines.
Where the buyer chooses account credit, the available credit will be applied to the next purchase before any additional payment is collected, and checkout will show the credit used and any remaining amount payable. Pre-Deals will not allocate credit to a purchase the buyer has not authorised. Choosing credit does not itself create a new purchase contract. Any credit conditions must be disclosed before the buyer chooses that option and cannot remove mandatory refund rights.